For over 30 years Signature USA has backed it's high quality tumblers with a Lifetime Guarantee. Not a big concern for our company since Signature tumblers are virtually indestructible.
Signature USA feels very strongly about you getting the best quality in a tumbler. To prove their commitment to that quality, Signature USA gives a Lifetime Guarantee on all of their tumblers against manufacturers defects.
In the unlikely event that you need to replace a broken Signature USA tumbler please follow these instructions:
- Place your tumbler(s) in a box or large envelope.
- Include a note with your name, phone number and shipping address.
- Ship to:
Attn: Returns Suite 101
15105 Minnetonka Ind. Rd.
Minnetokka, MN 55345
Please allow approximately 2 weeks for replacement delivery.
Note: Lids and straws are not guaranteed.
IMPORTANT NOTE - for TERVIS TUMBLERS
If your defective tumbler has "TERVIS" on the bottom please return it to:
201 Triple Diamond Blvd.
North Venice, FLA 34275
Tel no. 888-876-6887